Shipping policy
Thank you for shopping with PATTERNALLY! We are committed to providing you with a seamless shopping experience. Please review our shipping policy below to understand how we process and deliver your orders.
1. Order Processing
- All orders are processed within 1-3 business days of receiving your order confirmation.
- Orders are only shipped on business days (Monday to Friday, excluding public holidays).
2. Shipping Methods
We offer various shipping methods to meet your needs. The options available at checkout may include:
- Standard Shipping: Delivery typically within 5-10 business days.
- Express Shipping: Delivery typically within 2-5 business days.
Please note that delivery times may vary based on your location and any potential delays caused by the shipping carrier.
3. Shipping Costs
Shipping costs are calculated at checkout based on the chosen shipping method and your delivery address. Free shipping may be available on orders over a certain amount, which will be indicated on our website.
4. Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order directly on our website.
5. Delivery Issues
If you encounter any issues with your delivery, such as a delayed or lost package, please contact us at [email protected]. We will do our best to assist you in resolving the issue.
6. International Shipping
We currently offer international shipping to select countries. Additional customs duties or taxes may apply based on your country’s regulations. Please check with your local customs office for more information.
7. Contact Us
If you have any questions regarding our shipping policy or need further assistance, please reach out to us:
- Email: [email protected]
Thank you for choosing PATTERNALLY! We appreciate your business!